BLZBNTBGS80000011 (2)

업데이트됨: 2일 전
해결법 번호: 149121
관련 게임:

일반적인 문제:

  • The Blizzard Battle.net desktop app gets stuck in a login loop
  • Can't log in to the Blizzard Battle.net desktop app

Before trying the following steps, check the BlizzardCS Twitter for any service interruptions.

  1. Reset your network devices to make sure your router hasn't become flooded with data.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  3. 호환성 문제를 해결하기 위해 드라이버 및 운영 체제를 최신 버전으로 업데이트해주세요.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.
  5. Close all other applications to resolve software conflicts and free up resources.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
Advanced Troubleshooting
  1. Check your network configuration to find any issues with your firewall, router, or port settings.
  2. Disable any proxies that may interfere with the login module.
  3. Run a security scan to remove any viruses or malware infections.
  4. Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  5. Try creating a new administrator account to resolve permissions issues.
  6. 간혹 런처 문제가 발생할 경우, 블리자드 Battle.net 앱을 삭제하고 재설치하여 해결할 수 있습니다.
  1. Reset your network devices to make sure your router hasn't become flooded with data.
  2. Run Software Update to check for pending updates to software, drivers, and firmware.
  3. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.
  5. Close all other applications to resolve software conflicts and free up resources.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
Advanced Troubleshooting
  1. Check your network configuration to find any issues with your firewall, router, or port settings.
  2. Disable any proxies that may interfere with the login module.
  3. Run a security scan to remove any viruses or malware infections.
  4. Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  5. Repair Application Support permissions, which may prevent installation or startup.
  6. 간혹 런처 문제가 발생할 경우, 블리자드 Battle.net 앱을 삭제하고 재설치하여 해결할 수 있습니다.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.