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- I have a chargeback on a character boost.
- One of my characters is locked due to a chargeback.
- How do I unlock a locked character?
If you have an active chargeback on a Character Boost, the affected characters display a lock on the character select screen. To unlock the character, you need to purchase a new character boost from the World of Warcraft in-game shop.
After your purchase is complete, click the lock next to your character to apply the boost and make that character available for play.